Return Policy

Effective Date: August 2, 2026

At The Fashion Hoping, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our policy below.

Products may be eligible for return or exchange if:

* Returned within 7 days of delivery

* Unused and unwashed

* Original tags are attached

* Original packaging is intact

* No stains, perfume, damage, or alterations

Products failing these conditions may not qualify for return.

The following products cannot be returned unless received damaged or incorrect:

* Products purchased during clearance or final sale

* Personalised or customised products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

* Order Number

* Clear photographs of the product

* Images of the packaging (if applicable)

Our team will review your request and provide an appropriate resolution.

Once your returned product passes inspection, the refund will be processed to the original payment method.

Refunds are generally completed within **5–10 business days**, depending on your bank or payment provider.

Eligible products may be exchanged for another available size or the same product, subject to stock availability.

If the return is due to our error (damaged, defective, or incorrect product), return shipping costs will be borne by The Fashion Hoping.

For other eligible returns, return shipping charges may be applicable, depending on the reason for the return.

For any return or refund request, please contact our customer support team with your order details for prompt assistance.